We work hard at keeping our customers happy and always try and take decisions from their point of view. By doing what is best for the customer (and often not ourselves in the short term) we develop strong long term relationships based on trust and integrity.
But don't take our word for it, here are a few things our customers have written about us...
Last testimonial added 15/02/2013
Cheers guys, really impressed by the work you guys have done.
Peter / Intenational Regulatory Body
"Just wanted to say thanks for making the urgent amends we needed for our site so quickly – much appreciated."
Tammy / Services Company
"Thank you for all your fantastic support over the year - we really appreciate it."
Zoe / Marketing Company
"Just a quick one to say thanks for helping me out. It was really appreciated. Like I said before you guys are legends."
Parminder D. / Trade Association and Regulatory
"I just wanted to let you know how impressed we were by [your engineer].
He’s a credit to your company."
Tony C. / Relocations
"The best IT support company I have ever used"
Alex T. / Public Relations
"We are a small/medium sized company and do not have an in-house IT person. Twisted Fish not only provide us with on-going support but pro-actively deliver improvement programmes to improve our business. Their experts and knowledge base mean that as a business we can focus our management energies elsewhere.
Geoff D. / Retail
Twisted Fish have been our IT support supplier for four years now and we have been impressed with the levels of service and expertise. We value their advice when considering upgrades or new equipment - there is never a hard sell! While being professional the technicians are approachable and friendly and we would not hesitate to recommend them.
Marilyn F. / Recruitment
From purchase to installation to training, Twisted Fish have proven to us that they are here for the long term and continue to deliver excellent value to our business. We know that when we speak to someone at Twisted Fish we get a friendly and professional service, whatever and whenever the time.
Neal F. / Manufacturing
The Twisted Fish team offer a friendly and approachable service, as well as providing and accommodating the specific IT needs your business may require.
Natasha S. / Travel Industry
Thanks for doing another excellent job on our systems upgrade - it couldn't have gone better. As usual, nothing was too much trouble for you and your team and I am so pleased that I just don't have to worry about our IT.
Daniel B. / Recruitment
I have found your engineers extremely helpful, knowledgeable and efficient, as well as very pleasant people. I really feel that they always go the extra mile to make sure we are satisfied and that we understand the issue and what work has been carried out. I have also found that they explain things in such a way that a technically-challenged person (i.e. me!) still manages to understand. They are also very pro-active in suggesting ways in which we could change things for the better.
Angela C. / Marketing Company
With only a single dedicated IT person in a sizeable business with complicated IT systems we rely heavily on the ability to pick up the phone and get swift action from Twisted Fish on any issue at any time. Their ability to look at our systems as a whole and advise us on how to maximise the benefit from what we have has proven very valuable over the last 5 years.
Peter B. / Retail motor trade
"Thanks for getting your engineer to site so quickly, it was a great help to us."
Martyn W. / Construction
"That worked! As always you have been very helpful."
Ravini J. / Clerical
"Thanks! The whole scenario works brilliantly, very pleased."
Brandon N. / Floor Finishings
"I would like to take this opportunity for thanking all at Twisted Fish for their support."
Donna B. / Social Enterprise
"Many thanks for all your recent help and trust"
David E. / Recruitment
"Just to let you know we were very impressed with [your engineer] yesterday. He was very helpful."
Tony C. / Services Industry